Privacy Policy
Effective Date: January 1, 2025
Landscape Design Academy ("we," "us," or "our") operates the website landscapedesigncourses.shop. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.
1. Information We Collect
We collect several types of information to provide and improve our services:
1.1 Personal Information You Provide
- Name and contact information (email address, phone number, postal address)
- Account credentials (username and password)
- Payment information (processed securely through third-party payment processors)
- Course enrollment and progress data
- Communications with our support team
- Survey responses and feedback
1.2 Automatically Collected Information
- IP address and device information
- Browser type and version
- Pages visited and time spent on our website
- Referring website addresses
- Operating system and device identifiers
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our educational services
- To process course enrollments and payments
- To deliver course content and track your learning progress
- To communicate with you about your courses, updates, and support inquiries
- To send marketing communications (with your consent)
- To personalize your learning experience
- To analyze website usage and improve our platform
- To prevent fraud and ensure platform security
- To comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience:
- Essential Cookies: Required for website functionality and security
- Analytics Cookies: Help us understand how visitors use our website (Google Analytics)
- Marketing Cookies: Used to deliver relevant advertisements (Facebook Pixel)
- Preference Cookies: Remember your settings and preferences
You can control cookie preferences through your browser settings. However, disabling certain cookies may limit website functionality.
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party companies that help us operate our business (payment processors, email services, hosting providers)
- Analytics Partners: Google Analytics and Facebook for website analysis and advertising
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit using SSL/TLS protocols
- Secure password storage with industry-standard hashing
- Regular security assessments and updates
- Limited access to personal information by authorized personnel
- Secure payment processing through PCI-compliant providers
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal obligations (tax records, transaction history)
- Resolve disputes and enforce our agreements
- Meet regulatory requirements
Course completion records and certificates are retained indefinitely to verify your credentials.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to certain processing activities
- Marketing Opt-out: Unsubscribe from marketing communications
- Cookie Control: Manage cookie preferences
To exercise these rights, please contact us using the information provided below.
8. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or sending an email. Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.
13. Legal Basis for Processing (GDPR)
For users in the European Economic Area, we process your personal information based on:
- Contract Performance: To provide our educational services
- Consent: For marketing communications and certain cookies
- Legitimate Interests: To improve our services and prevent fraud
- Legal Obligations: To comply with applicable laws